Another week has past and I still have to get use to deadlines. I would say that most of my life as a student, I have been given the leniency that no employer will tolerate. I have the habit of waiting until the last minute to complete my task. There is no room for procrastination in the work force. The deadline for my Hotel Purchasing project is tomorrow, and I now I am in panic mode because I must present my report to my supervisor.
Although I did call all the major hotels on her list this past week, my follow through was not all that great. My goal for this project was to call all the major hotel and complete any forms necessary to add Wingteam to its list of suppliers. My task is 50% complete. I haven't received any forms nor have I called the hotels I left messages for. My sense of urgency has been low. I think it probably has to do with the fear of being asked questions that I will not be able to answer.
If this project is going to be a success, then I must conquer the first sales strategy: think big and audit my time. I must believe that I am an important figure/aspect in this company when making these calls. And, I need to priortize my tasks and stop trying to put the tasks I dread on hold. By implementing this strategy I avoid being in trouble with my supervisor.
It's a good thing that I attended the Sun's Symposium this past Wednesday as part of my educational training. The focus was sales and service. Believe it or not, the sales strategy that every Suns employee emphasized was building relationships. Even though the sales team does a handful of cold calls, the organization remains standing because of its partnerships. If you want to be a part of the organization you must have passion, be persistent, have excellent written and oral skills, and have top-notch customer service. The COO of the Suns organization talked about how shocking it is for him to know there is a deficiency in communication skills among many individuals he converses with. A skill that is on top of every company's list.
To summarize, understanding sales strategies and implementing it in your business operations will drive results. Many people would much rather do business with people they know. A strategy I hope the owner of Wingteam comes to understand. The key in being a successful sales person is being self-confident. The money will come later. Right now, I must prove that I can be persisent and drive results.
Monday, March 9, 2009
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I totally understand the procrastination thing. I had to learn to drop it within the first 2 days of being here... military lifestyle.
ReplyDeleteBreakfast 0630-0700
Work 0700-1145
Lunch 1145-1245
Work 1245-1600
Gym 1615-1730
Dinner 1730-1800
If you don't get to the galley (cafeteria) you don't eat, and the only other option on base is Subway/Pizza. I'm also not getting paid... so the free food is nice!
Plus, when they ask you to do a task, they generally expect it to be done at the end of the business day (even if they ask at 2pm... it still needs to be doen by 4pm - or at least significantly started)
What a great posting, you clearly highlighted what all of us have been dealing with. In the real world deadlines don't work around us as they do in school, in school if something hectic happens in your life you can talk to the teacher and be more lenient but in the real world the presentation or event or whatever will occur whether you are ready or not. Kinda makes us appreciate those super strict teachers we disliked while in school. Luckily this is a discovery during your learning process and I can guarantee you it will change the way you organize your time. Internships are such a great learning experience.
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