Sunday, May 3, 2009

2 weeks later...NJ Paychecks

It was a pretty interesting end of the week (March 27th). The New Jersey on-site staff completed their work hours and now it is time to pay them. Some were missing time sheets and some were missing information on their time sheets. Now, I had to go through e-mails and make phone calls to obtain the information.

Upon my search, I came across a displeased e-mail from one of the on-site staff. She had complained to the owner about not receiving her paycheck in a timely manner. On Wingteam's timesheet it states that one would get paid within 72 hours. In many cases it never happens, because the owner has to wait to receive a check from the client, have the bank clear the check, and then has to have one of the interns issue the checks and mail them out. After reading the e-mail, I got the impression that the on-site staff may have believed she was not getting paid. I understood her frustration as the timesheet does say within 72 hours and her expectations were not met. Some were pleased that I called to follow up, and others were confused as to why we hadn't received the information. In a professional manner, I gave them possible reasons as to why we didn't get the timesheets and asked if they could send it again at a specific e-mail address. Although some dreaded resubmitting the timesheet, they understood and complied.

Anyway, after gathering the timesheets I issued the checks. It was a neat task, because I got to do a tiny aspect of bookkeeping. I made sure the checks were written out correctly, the notes were detailed out on the staff list and check book, and the thank-you cards were personalized. I hate to say this, but I am thinking about a career change.

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